SAP Basis Operations Consultant


Johannesburg, South Africa - 224

We are looking for SAP Basis Operations Consultant

Willing and able to travel for up to 2 weeks at a time (Internationally) with a Valid Driver License.

Minimum required work experience and skills:
  • ITIL process knowledge and work experience
  • 6 Yearswork experience in an operations environment
  • 8 Years IT work experience
  • SAP Basis
  • ITIL certification
 
Minimum educational level:
  • Degree in Information Systems
  • TIL certification (advantageous)
 
We require the following Technical / Functional Skills:

  • Professional experience in the administration of SUSE Linux Enterprise Systems, preferably in complex and productive environments
  • Good knowledge of Linux operating system concepts, including file system, kernel memory, networking, high availability, and security concepts
  • Good knowledge of scripting
  • Deep ITSM knowledge
  • Experience in Operations and structure team�??s Functional knowledge
  • Understand Processes, deep process knowledge of processes
  • ITIL process knowledge and work experience
  • AGILE Project Management knowledge
  • JAVA and SAP BW know how beneficial Quality Management Mentoring
  • Understanding of IT Infrastructure and relations between components
  • ITPM process knowledge and work experience (advantageous)
 
Skills and Experience: Duties and responsibilities:

  • Action and resolve IM (Incident Management) tickets
  • Action and resolve CIM (Critical Incident Management) tickets as required
  • Raise and lead tasks PM (Problem Management) tickets as identified
  • Action and coordinate CM (Change Management) tasks and tickets as required
  • Assist user departments in drafting system requirement documentation based on business processes
  • Assist user departments in drafting system requirement documentation based on business processes
  • Perform daily system handover and start-up tasks to ensure operational readiness of systems
  • Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
  • Propose and review system design and evaluate alternatives
  • Develop systems solutions in line with quality and delivery requirements
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